Terms and Conditions
Welcome to Workspace by Ant Cloud ("Workspace," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the Workspace website (the "Site") and our Virtual Desktop Infrastructure (VDI) software services (collectively, the "Services"), provided by Ant Esports Private Limited, located at Okhla Industrial Estate, New Delhi, India ("Ant Cloud").
1. Eligibility
You must be at least 18 years old and legally capable of entering into contracts to use the Services. By using the Services, you represent that you meet these requirements and are not barred from using the Services under applicable law.
2. Account Registration
To access certain Services, you must create an account with accurate information. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account. Notify us immediately at support@antcloud.in of any unauthorized use.
3. Services Description
Workspace provides cloud-based VDI solutions, including remote desktop access, virtual workstations, data storage, and related tools. Services are offered on a subscription basis (e.g., monthly or annual plans). We may update features, suspend access for maintenance, or discontinue Services with notice.
4. Fees and Payment
- Fees are as displayed on the Site or in your order confirmation.
- Payments are processed via secure gateways (e.g., credit card, UPI). All fees are non-refundable except as required by law.
- Subscriptions auto-renew unless canceled. Overdue payments incur 1.5% monthly interest.
- Prices exclude taxes; you are responsible for applicable GST or other taxes.
- We may adjust fees with 30 days' notice.
5. Use of Services
You may use the Services only for lawful purposes and in compliance with these Terms:
- Do not reverse-engineer, decompile, or attempt to access our proprietary code.
- Do not use the Services for illegal activities, malware distribution, or excessive bandwidth (e.g., streaming non-business content).
- You retain ownership of your data ("User Data"), but grant us a worldwide, royalty-free license to host, process, and transmit it for Service delivery.
- Comply with acceptable use policies, including limits on CPU, storage, and concurrent sessions.
6. Data Security and Privacy
- We implement industry-standard security (e.g., encryption, firewalls) for VDI environments.
- Remote access uses secure protocols (e.g., RDP with TLS).
- For privacy details, see our Privacy Policy.
- You are responsible for securing your endpoints and User Data backups.
7. Intellectual Property
All rights in the Services, Site, logos, and documentation belong to Ant Cloud. You receive a limited, non-exclusive, non-transferable license to use the Services during your subscription term. No other rights are granted.
8. User Content and Conduct
You are solely responsible for User Data uploaded or transmitted via the Services. Do not post harmful, infringing, or confidential third-party content. We may remove violating content without notice.
9. Termination
- You may terminate your account anytime; subscriptions cancel at term end.
- We may suspend or terminate for breach, non-payment, or legal reasons, with or without notice.
- Upon termination, access ends immediately; we retain User Data for 30 days for recovery, then delete it.
10. Warranties and Disclaimers
Services are provided "as is" without warranties of merchantability, fitness for purpose, or uninterrupted access. We do not guarantee compatibility with your software or zero downtime. Backup your data regularly—Ant Cloud is not liable for data loss.
11. Limitation of Liability
To the fullest extent permitted by law, Ant Cloud's total liability shall not exceed fees paid by you in the prior 12 months. We are not liable for indirect, consequential, or punitive damages (e.g., lost profits, data loss). This applies even if advised of the possibility.
12. Indemnification
You agree to indemnify and hold Ant Cloud harmless from claims arising from your use of the Services, User Data, or breach of these Terms.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of India, with exclusive jurisdiction in courts of New Delhi. Disputes shall first be resolved via good-faith negotiation; unresolved claims go to arbitration under the Arbitration and Conciliation Act, 1996.
14. Changes to Terms
We may update these Terms with 15 days' notice via email or Site posting. Continued use constitutes acceptance.
15. Contact Us
Questions? Email legal@antcloud.in or write to: Ant Esports Private Limited, Z43, Okhla Phase 2, Okhla Industrial Estate, New Delhi, India - 110020